Dealer Program Transition FAQ
What is changing?
Rhino USA is transitioning away from the direct dealer program and moving to a national distributor model.
We are streamlining our operations to better support long-term growth and strengthen our national distribution network. This move allows us to improve inventory positioning, fulfillment speed, and provide broader access through best-in-class distribution partners.
Our business is to make bad ass products….not distribution so we want to work with the experts there to ensure you get RhinoUSA products in the best manner possible!
What is the last day dealers can place direct orders?
The final day for existing dealer orders is April 30, 2026.
After this date:
- Shopify wholesale access will be turned off
- Dealers will be directed to purchase through distributors
Which distributors can potential and new dealers order from?
We have existing relationships with:
- Meyer Distributing
- Turn 14
- Turn 5
- JB Tools
- Quadratec
- Sunrise Distributors
If you have a national distributor that you work with that you think would be great to sell Rhino products please reach out to: dealers@rhinousainc.com.
How to get in touch with these new distributors?
Meyer
- https://www.meyerdistributing.com/Customers/ApplicationTerms.aspx
- Download the new customer application and fill it out.
- Then email it to CustApps@MeyerDistributing.com. That would get them assigned an account manager.
- Our CURRENT DEALERS can also email Leads.Mailbox@meyerdistributing.com and that will get them assigned an account manager that will call them back and can provide any info they need.
Turn 14
- https://turn14.formstack.com/forms/dealer_application
- Fill out the dealer application. They will then be assigned an account manager.
Will pricing change?
Dealers will receive competitive wholesale pricing through our distribution partners.
What happens to existing orders placed before April 30?
All orders placed before April 30 will be fulfilled as normal under current terms.
There will be no disruption to orders already confirmed.
What happens after April 30 if a dealer tries to log in?
Wholesale access will be disabled.
The Dealer page on both our Rhino website and Shopify platform will be updated to reflect these changes and will direct dealers to dealers@rhinousainc.com for any questions or support.
Will Rhino still support warranty or product issues?
Yes. Rhino USA will continue handling:
- Product warranties
- Product support
- Customer service issues
The change only impacts how dealers purchase inventory.
- Choosing a selection results in a full page refresh.